Relevance verified: 23.02.2026
Gambling is a form of entertainment. At Planet 7, we want every player who visits our platform to keep it that way. Whether you’re spinning the reels for fun or trying your hand at table games, the experience should remain enjoyable, not something that causes stress or financial strain.
This page outlines how we approach player safety, what tools are available to Australians who want to stay in control, and where to turn if gambling stops feeling like a good time.
What Responsible Gambling Actually Means
Responsible gambling isn’t just a phrase you see at the bottom of a webpage. It’s a practical set of habits and boundaries that keep gaming in its rightful place: as a leisure activity, not a coping mechanism or a financial strategy.
At its core, playing responsibly means knowing how much you’re willing to spend before you start, accepting that losses are part of the game, and stepping away when the fun runs out. It means gambling with money you can afford to lose, not money set aside for rent, groceries, or your kids’ school fees.
It also means being honest with yourself about why you’re playing. If you’re logging on because you’re bored or want a bit of excitement after work, that’s reasonable. If you’re logging on because you’re trying to win back yesterday’s losses or escape a problem that’s weighing on you, that’s worth pausing to think about.
The Legal Framework in Australia
Online gambling in Australia is governed by the Interactive Gambling Act 2001 (IGA), administered at the federal level, and by state and territory legislation that regulates land-based venues. Under this framework, licensed online gambling services are permitted to offer certain products to Australian residents, and operators are required to take meaningful steps to reduce gambling-related harm.
Planet 7 operates under casino licence number 8045/IGA/2020-AU. Our responsible gambling practices align with Australian legislative requirements and industry standards, including age verification, self-exclusion support, and harm minimisation obligations.
The minimum legal age for gambling in Australia is 18. This applies to all forms of wagering and gaming, whether online or at a physical venue. Allowing or encouraging underage gambling is a criminal offence under Australian law.
Age Verification and Underage Gambling
We take underage gambling seriously. Planet 7 requires all registered users to confirm they are 18 or older, and we support identity verification processes to back that up.
If you share a device or household with someone under 18, we encourage you to keep your account details private, log out after each session, and use device-level parental controls to restrict access to gambling websites.
Software tools that can help block access to gambling content include Gamban, BetBlocker, and Net Nanny, as well as the built-in parental controls available on most smartphones, tablets, and computers.
If you suspect a minor has accessed a gambling account, contact [email protected] immediately.
Keeping Gambling in Its Place
There’s nothing wrong with having a budget for entertainment, whether that’s a night out, a streaming subscription, or a few rounds at an online casino. The key is proportion.
A sensible approach to gambling spending might look something like this:
Your essential costs (housing, food, transport, bills) should always come first. Beyond that, any money you put toward gambling should come from what’s genuinely left over after savings and other priorities are covered. A rough guide that works for many people is allocating no more than 5% of their total entertainment budget to gambling, treating it the same way they’d treat a cinema trip or a meal out: enjoyable, occasional, and never essential.
Set a dollar limit before you start a session. When that limit is reached, the session is over, regardless of whether you’re up or down. Chasing losses is one of the most common ways recreational gambling tips into harmful territory.
Warning Signs Worth Taking Seriously
Most people gamble without any issues. But for a smaller number, it can become a genuine problem. Knowing the early signs matters, because the sooner someone recognises a pattern, the easier it is to address.
Some things to watch for in yourself or someone close to you:
Spending more time or money on gambling than you planned. Feeling irritable, anxious, or flat when you haven’t gambled in a while. Keeping your gambling activity secret from people you trust. Borrowing money, selling things, or cutting other expenses to fund gambling. Gambling to escape stress, anxiety, depression, or relationship problems. Feeling like you need to win back what you’ve lost before you can stop.
If any of that sounds familiar, it doesn’t mean you’ve failed at anything. It means the pattern has shifted, and that’s worth paying attention to.
Self-Exclusion Options Available to Australian Players
Australia has a well-developed system for self-exclusion, and using it is a legitimate and practical step that many people take.
BetStop is the National Self-Exclusion Register, run by the Australian Communications and Media Authority (ACMA). It allows you to exclude yourself from all licensed interactive gambling services operating in Australia. Registration is free and takes effect within 24 hours. Exclusion periods range from a minimum of three months up to a permanent exclusion. You can register at betstop.gov.au.
For land-based venues such as casinos, clubs, and pubs, self-exclusion is managed at the venue or state/territory level. Contact your local venue or gambling regulator to begin the process.
In addition to formal self-exclusion, you can use software like Gamban or BetBlocker to block gambling websites across all your devices. These tools add a practical layer of protection that sits alongside any formal exclusion.
Where to Get Help in Australia
If gambling is causing problems, confidential support is available at no cost. The following services are there for Australians dealing with gambling-related harm, whether that’s you personally or someone in your household.
Gambling Help Online offers free 24/7 counselling, live chat, and support for anyone affected by gambling. You can reach them on 1800 858 858 or visit gamblinghelponline.org.au.
BetStop handles self-exclusion from all licensed online gambling providers in Australia. Register at betstop.gov.au.
Gamblers Anonymous Australia runs peer support meetings for people recovering from gambling problems. Find a meeting near you at gamblersanonymous.org.au.
Lifeline Australia is available around the clock for anyone in crisis, including situations where gambling stress has become overwhelming. Call 13 11 14 or visit lifeline.org.au.
Beyond Blue provides mental health support and information for Australians dealing with anxiety, depression, and related concerns. Call 1300 22 4636 or visit beyondblue.org.au.
Relationships Australia offers counselling and family support when gambling is affecting your relationships at home or work. Call 1300 364 277 or visit relationships.org.au.
State and territory-specific services are also available:
NSW residents can visit gamblinghelp.nsw.gov.au. Victorian residents can call 1800 858 858. Queensland residents can access support through the Queensland Government’s gambling help page. South Australian residents can visit gamblinghelp.sa.gov.au. Western Australian residents can find information at problemgambling.health.wa.gov.au. Tasmanian residents can visit the DHHS gambling support page. ACT residents can find support through health.act.gov.au. Northern Territory residents can visit nt.gov.au for local support options.
If you’re in immediate distress, call 000 or contact Lifeline on 13 11 14.
Our Ongoing Commitment
Planet 7 is committed to providing players with the information and tools they need to make their own informed decisions. We don’t encourage excessive play, and we don’t believe gambling should be pursued as a way to generate income or solve financial difficulties.
Our support team can be reached at [email protected] or by calling 1-888-402-2065 if you have any questions about responsible gambling tools, account limits, or how to take a break.
Gambling should be enjoyable. When it stops being that, there are people ready to help. You don’t have to deal with it on your own.
All content on this page is provided for informational purposes only. Planet 7 does not provide financial, legal, or medical advice. Participation in any form of online gambling is the sole responsibility of the individual. If you are uncertain whether gambling is appropriate or legal in your specific circumstances, seek independent professional advice.